CCTV

Close Circuit Television Surveillance Systems Operated and Maintained By CV One Ltd.

The Home Office states CCTV surveillance is particularly valuable when used as part of a wider crime reduction strategy, thus strengthening partnership with the local police.

Pictures from the cameras are continuously monitored at the communications centre. The police are informed of suspicious incidents as they happen and can be directed to the exact location by CCTV operators.

Why we use CCTV

We have installed CCTV systems in Coventry city centre, car parks and subways to help prevent crime and for public reassurance.

All the systems are used in accordance with a strict code of practice which is designed to protect the publics interests and ensure the information collected is managed in line with the Data Protection Act 1998.

Types of offences that can lead to arrests include:

Shoplifting
Pick-pocketing
Drugs offences
Assault
Car crimes
Public order offences

Truancy

Aside from the disadvantage of not attending school, youngsters can also get into serious trouble if they hang around unsupervised on the streets.

CVone make good use of the CCTV cameras installed in the town centres to spot truants and then send education officers and police officers to apprehend them and return them to school. Stopping truants from missing out on vital education is a major part of the CVone's work.

Littering

CCTV cameras are also being used to catch domestic and trade litterers in the act - and those who refuse to pay their fines will end up in court.

The Code of Practice for Surveillance Systemss

This code was developed in 1987 and amended in 2006. It has been agreed by the police and other interested bodies.

It aims to ensure that any systems are solely used to provide you with a safer environment. It also helps protect your interests by ensuring that any images or information we gather are monitored, stored, processed and audited in accordance with the Act.

It gives you a number of rights in relation to the processing of personal data.

You have:

• The right to be provided, in appropriate cases, with a copy of the personal information / images we hold

• The right to prevent processing which is likely to cause you damage or distress.

• Rights in relation to automatic decision making.

What Can You Expect From Us?

We will:

• Ensure that cameras are located to capture images relating directly to the purpose of the scheme.

• Ensure there is clear signage indicating areas which are covered by cameras and the reason why.

• Keep recordings for one calendar month then they will be destroyed.

• Allow access to third parties only in limited circumstances which must relate directly to the stated purpose of the scheme.

How To Access Information Gathered On CCTV

• You have a right to access recordings which may involve personal images and may cause damage or distress, or incidents involving your personal property.

• You must apply in writing for issues to be processed.

More Information / Comments, Complaints and Compliments

If you would like more information contact details are shown on signs near the CCTV camera and access routes into the city centre. Alternatively you can contact the CCTV centre on:

TEL        024 7683 3636
FAX        024 7683 2017.
EMAIL    citycentrecctv@cvone.co.uk

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