Managing and Promoting Coventry's City Centre ~ Pub Watch
The Pubwatch scheme was set up in January 2000 as a partnership between CV One and licensees to weed out those who made life a misery for others by behaving badly when out on the town.
All members are equipped with radios that link to the CV One camera room, which operates 24 hours a day. At the first sign of trouble the cameras are zoomed in on those responsible so appropriate action can be taken and later, this footage can be used as evidence to ban the troublemaker.
The partnership includes the city centre 'ambassadors' who maintain a database of photographs of people who are banned and visit premises on a regular basis while on patrol to reassure the members and the public. The bans run from six months to two years, depending on the severity of the incidents. Anyone banned is sent a letter and members support each other in the ban, so the action of the team has teeth.
The team now has the services of the new police community safety officers, who provide extra cover in the early hours of the morning and the weekends. There have been numerous incidents when those banned have tried to enter city centre premises, but are stopped by the door staff, backed by the licensee.